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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amrita Atkins

October 8, 2024

5  out of  5
rating by Amrita Atkins
"We have used State Farm for several years and have been very pleased with them all the way around. We have specifically used Chris Browns office for the last year since moving to Kentucky. Alice is on the ball 110% of the time and super helpful and kind. Currently we hold policies with them for auto, homeowners, personal articles and life. In the past we have also held renters’ insurance with them. We would highly recommend State Farm and Chris Browns office."
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Harold Johnson

October 1, 2024

5  out of  5
rating by Harold Johnson
"Helped when my battery was dead, friendly people and great service."
We responded:
"We love seeing reviews like this Harold! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Mike crawford

August 30, 2024

5  out of  5
rating by Mike crawford
"All the folks at this agency are super friendly and always professional. They answer the phone when you call with answers."
We responded:
"Thanks Mike! We’ve enjoyed working with you over the years and we are always happy to answer any insurance questions you might have. "
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William Mcmanus

August 30, 2024

5  out of  5
rating by William Mcmanus
"My family recently moved back to Kentucky from Florida, and we contacted Chris Brown for our home and automobile insurance needs. When speaking with Chris, and his staff, I found him very professional and personable. Chris took the time to explain our insurance options ensuring we were able to make the best decision for our families needs. I would recommend both Chris Brown and State Farm insurance to anyone that has insurance needs or has questions regarding their current insurance policies."
We responded:
"Thanks Bill! I appreciate you trusting us with your auto and home insurance. Especially that groovy green 1968 Lemans!! It’s great to have you and Jackie back in KY!"
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Thomas Jacobs

August 9, 2024

5  out of  5
rating by Thomas Jacobs
"Chris and his team are absolutely AMAZING....they are willing to go that extra mile to make sure any problems you may have are a taken care of in a timely manner! Their amount of care, compassion, and willingness to treat you like one of the family is second to none."
We responded:
"Thanks for those kind words, Thomas! It means a lot to hear you say them. We really appreciate your continued insurance business here, and your incredible service and sacrifice to our country when you were active duty. Thanks for everything! "
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Heather Pohlman-Baker

July 16, 2024

5  out of  5
rating by Heather Pohlman-Baker
"Worked with Allis, she was fantastic. And she managed to save me quite a bit of money per month. Looking forward to my new coverage"
We responded:
"Thank you, Heather! We're thrilled to hear you're satisfied with your auto and homeowners insurance. Your five-star review means a lot to us. We're always here to help!"
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Daryl Hickle

July 16, 2024

5  out of  5
rating by Daryl Hickle
"Saved nearly $200 a month on Vehicle, Renters, and business insurance! Get a quote from them."
We responded:
"Thank you for the five-star review, Daryl! We're delighted we could help you save on all your insurance needs. Your satisfaction is our priority. We're always here to assist you!"
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Jacquelyn Schneider

July 15, 2024

5  out of  5
rating by Jacquelyn Schneider
"I struggled with finding home insurance. Chris brown's team helped me find insurance, worked with me on every step of the process. 10 out of 10"
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Terry Mosteller

June 14, 2024

5  out of  5
rating by Terry Mosteller
"Best insurance agency ive dealt with Allison Frazier was a pleasure to deal with and she helped me tremendously prob best insurance agent out there"
We responded:
"Thanks, Terry! We love hearing feedback like yours, and really appreciate you taking the time to share your experience with our office. We look forward to serving your insurance needs for many years ahead!"
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Natalie McCoy

June 11, 2024

1  out of  5
rating by Natalie McCoy
"DO NOT USE THIS OFFICE!!! I had a policy for 6 months, then was going to turn 21 in the next 6 months. Obviously your rate goes down when that happens, so I requoted other places, it was 1,000 dollars less, while they wanted to give me a 50 dollar "discount". So I called, explaned the situation. They asked if I had a good driving history, I said yes because i have gotten no tickets or in any accidents. So they recommened the safe driving program. They said "due to your past driving history we can give this discount" I was fine with that until I was 21 because it was a couple hundred less. What I was NOT informed of was the program REQUIRES a tracker to be put ON MY CAR. I was NOT too happy with that. I don't want my movements tracked and I dont want my rate to go up if I "stop too hard" ( to AVOID an accident) or etc. Not only that, but my new policy was about 100 more for a 6 month premium, 15 dollars more a month. NOT what I was told. I would not recommend here. I would stay away at all costs. Luckily I was able to get out due to the new policy not having being started, can't say the same for anyone else so be careful out there with these SCAMMERS."
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Sean MacBride

June 6, 2024

5  out of  5
rating by Sean MacBride
"Allis did a great job with our new home and auto policies. She was attentive to our requests and prompt to make changes and suggestions. Happy to have her in our corner with State Farm."
We responded:
"So glad to hear Allis could help you out, Sean. Thanks for taking the time to let me know how she did!"
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Sarah Smith

June 6, 2024

5  out of  5
rating by Sarah Smith
"Always helpful."
We responded:
"Thank you for the five stars! I really appreciate your business and am glad we were able to help you out. "
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Kate Caradoc

May 21, 2024

5  out of  5
rating by Kate Caradoc
"The representative was one of the kindest people I’ve ever talked to over the phone! She was incredibly kind, knowledgeable, and was able to help with my issue instantly. She solved a not so great issue into a peaceful and QUICK resolution!"
We responded:
"Thank you for your kind words, Kate! We're thrilled you had a great experience and look forward to serving you again soon."
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Robin Stidham

May 10, 2024

5  out of  5
rating by Robin Stidham
"Highly recommend Chris Brown State Farm for your insurance needs. Allis saved me a ton of money and she was very pleasant to work with. Cheapest insurance I have EVER had! So glad I called and went with them. Best choice I’ve made! Allis was so helpful and understanding and made my weekend! You can’t go wrong here! Thanks again!!"
We responded:
"Robin-Thanks for the wonderful review! We're thrilled to hear that you're satisfied with our auto and homeowners insurance services. Our team is dedicated to providing top-notch coverage and support to our valued clients. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your trust in us!"
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Christina Robinson

March 29, 2024

5  out of  5
rating by Christina Robinson
"Thank you, Mr. Brown and team for making things quick and painless. I appreciated the knowledgeable conversation without the sales pitch. Not to mention - a better policy and lower price than anywhere else"
We responded:
"Christina, thanks for the five star review!We're glad you're happy with our auto and renter's insurance. Feel free to reach out with any questions. We appreciate your trust in us!"
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Michael Davis

February 21, 2024

5  out of  5
rating by Michael Davis
"Allis and Chris were very knowledgeable on insurance situation. I started out with homeowners and I will end up having all of my insurance through State Farm with Chris & Allis… Definitely give them a call if you have any insurance needs."
We responded:
"We're thrilled to receive your positive feedback about our State Farm homeowner's insurance! Providing reliable coverage and excellent service to protect what matters most to you is our goal. Thank you for choosing State Farm, and we're here to support you every step of the way."
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Chelsea Sutton

February 9, 2024

5  out of  5
rating by Chelsea Sutton
"I had been trying to renew my policy for a while and was having nothing but a headache with the situation. I was informed of the closing of my old office explaining my difficulty and they were very sweet and efficient in assisting me to get my policy back up and running. I would recommend them to anyone. Allis was incredibly sweet and quick on fixing everything for me and even checked in after the transaction was over to make sure everything was working smoothly for me, including my auto pay."
We responded:
"Thank you for your glowing review! We're delighted to hear that you had a positive experience with our auto insurance services. Providing excellent coverage and customer satisfaction is our top priority. We look forward to continuing to serve you in the future. Drive safely!"
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Tyler Beardsley

January 25, 2024

5  out of  5
rating by Tyler Beardsley
"Today, I walked out of Chris’s office with more than a great insurance policy (that was lower than the quote I got online). He also took the extra time to break down every piece of my policy and help me fully understand my coverage. We worked together to fine tune what coverage was best for mine and my wife’s vehicles. I couldn’t be happier, Chris rocks!"
We responded:
"Glad we could help you guys out, Tyler! It was a pleasure meeting and getting to know a little about you. Always happy to teach people about how their auto insurance actually works. And I’m going to take you up on those flying lessons one day!"
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Bobbie Courtney

January 9, 2024

5  out of  5
rating by Bobbie Courtney
"I spoke with Allis, she was very friendly, informative and professional... I'm very happy I'm switching to State Farm."
We responded:
"Thanks for the kind words, Bobbie! I’m happy to hear that Allis was able to help you find the right auto insurance coveragesat the right price!"
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Tiffany Webb

December 13, 2023

5  out of  5
rating by Tiffany Webb
"Allis helped me get quoted super fast today and cut my costs in half!!! Wow! They earned a loyal customer! She was very friendly and represented the company well."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that we could help you save on auto insurance. Our team is committed to providing excellent service while keeping costs down. If you have any more questions or need further assistance, feel free to reach out. "
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Talisa “T” Newman

November 1, 2023

5  out of  5
rating by Talisa “T” Newman
"Allis & Shannon are awesome...they are very helpful & both have amazing personalities...thank you ladies for helping me with my car & renters insurance"
We responded:
"Thank you for the 5-star review! We’re thrilled to hear that you’re satisfied with your auto and renters insurance. Your positive feedback motivates us to continue providing top-notch coverage and service."
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Jensen Goh

October 11, 2023

5  out of  5
rating by Jensen Goh
"Allis was extremely helpful in walking through the options and pricing with me. She gave me good recommendations and found the optimal plan to maximize coverage with fair pricing. Also super bright and cheery. 10/10 would recommend"
We responded:
"Thank you so much for taking the time to leave a positive review. We greatly appreciate your kind words and are thrilled to hear about your satisfaction with our service. It's our mission to provide reliable and affordable auto insurance solutions, and your feedback motivates us to continue delivering the best for our valued customers. Your support means the world to us, and we look forward to serving your insurance needs for years to come."
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jerry baker

September 17, 2023

5  out of  5
rating by jerry baker
"5* Rating for Chris Brown State Farm Agency is not enough stars but that is all Google would allow me or I would of went well and beyond a 5* Rating. I spoke with Allis and she is very Professional and answered every question I had with the greatest confidence on her knowledge and that eased my mind to do business with this Insurance Group. Chris Brown then followed up with any concerns I may have had and was very reassuring. I highly recommend the Chris Brown State Farm Insurance Agency."
We responded:
"Thanks for the stellar review! I’m so glad to hear that Allis was able to help you with your insurance needs. My agency takes a lot of pride in providing excellent customer service, and it makes my day when I hear that a team member has gone above and beyond to do just that. "
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Eddie Matthews

September 8, 2023

5  out of  5
rating by Eddie Matthews
"Great place check it out."
We responded:
"Thanks Eddie! I hope everyone takes your advise and checks us out for their auto & home insurance! "
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Brandon McGee

August 31, 2023

5  out of  5
rating by Brandon McGee
"I worked with Steve, i’m 20 y/o, he was very helpful in explaining everything to me very clearly and understandable. He helped me get the best policy for me at a great price. Very quick and very polite, highly recommend. Edit: 2 years later and still very pleased with the service. i called chris today @ 5min till 5pm, he was still more than willing to take care of me. We discussed my policy and had a pleasant chat for atleast 25 minutes. Couldn’t be happier with the help provided from them."
We responded:
"Thank you for the kind words, Brandon! We’re ecstatic to hear that Steve was able to help you find the right coverage at the right price."