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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Vega

January 3, 2025

5  out of  5
rating by Jeremy Vega
"They were able to cut my insurance premium on 2 vehicles and a motorcycle in half. Went from $625 a month to $325 for the same coverage. Quick and courteous service, definitely recommend!"
We responded:
"Thanks for the glowing review, Jeremy! Glad we could help with your auto & motorcycle insurance. We’re here whenever you need us!"
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Emily Kazimore

December 23, 2024

5  out of  5
rating by Emily Kazimore
"Highly recommend Chris Brown State Farm for your insurance needs!! Everyone was so pleasant and professional! They didn’t hesitate to answer questions & provided great service!!"
We responded:
"Thanks Emily! We really appreciate your business and look forward to working with you for years to come!"
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Daniel Wilkerson

December 23, 2024

5  out of  5
rating by Daniel Wilkerson
"The service was fantastic, they gave me competitive options, and the communication was great. I would definitely recommend it to anyone."
We responded:
"Thanks Daniel! So glad to hear you were pleased with what we were able to do. Zane really enjoyed talking with you!"
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Devin Houdeshell

December 23, 2024

5  out of  5
rating by Devin Houdeshell
"Nothing but great service when it comes to dealing with the team at Chris Brown State Farm. They really know how to do business the right way!!"
We responded:
"Thanks for the 5 stars, Devin! We’re always here for your insurance needs - Call anytime!"
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Isaiah Flores

December 20, 2024

5  out of  5
rating by Isaiah Flores
"Best agency around. Always helpful"
We responded:
"So glad to hear you’re happy with what we can do. Thanks for the review!"
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Aidan Jantz

December 20, 2024

5  out of  5
rating by Aidan Jantz
"I was thrilled by the quick and easy service provided to me by the team at Chris Brown State Farm. They made sure to treat me with the same respect as I treat my clients. God Bless"
We responded:
"Thanks for the review, Aiden! I’m glad my team was able to help you out. We appreciate the business!"
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zane brown

December 19, 2024

5  out of  5
rating by zane brown
"Was given great service, and Shannon was an extraordinary help with getting my new car added to my policy!"
We responded:
"Zane- so glad you like working with Shannon on your auto insurance. We appreciate your business!"
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Ben West

December 19, 2024

5  out of  5
rating by Ben West
"I was contacted by Zane Brown who was very friendly and provided great customer service on trying to get me a competitive quote on a new car I just recently purchased. Would definitely recommend for anyone."
We responded:
"Thanks for the 5 stars, Ben. We really appreciate your recommendation!"
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Barry White

October 11, 2024

5  out of  5
rating by Barry White
"Service was incredible and the products very competitive!"
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Zach Gilbert

October 10, 2024

5  out of  5
rating by Zach Gilbert
"Great experience all around. Customer service was great and prices are competitive with other companies."
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Amrita Atkins

October 8, 2024

5  out of  5
rating by Amrita Atkins
"We have used State Farm for several years and have been very pleased with them all the way around. We have specifically used Chris Browns office for the last year since moving to Kentucky. Alice is on the ball 110% of the time and super helpful and kind. Currently we hold policies with them for auto, homeowners, personal articles and life. In the past we have also held renters’ insurance with them. We would highly recommend State Farm and Chris Browns office."
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Harold Johnson

October 1, 2024

5  out of  5
rating by Harold Johnson
"Helped when my battery was dead, friendly people and great service."
We responded:
"We love seeing reviews like this Harold! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Mike crawford

August 30, 2024

5  out of  5
rating by Mike crawford
"All the folks at this agency are super friendly and always professional. They answer the phone when you call with answers."
We responded:
"Thanks Mike! We’ve enjoyed working with you over the years and we are always happy to answer any insurance questions you might have. "
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William Mcmanus

August 30, 2024

5  out of  5
rating by William Mcmanus
"My family recently moved back to Kentucky from Florida, and we contacted Chris Brown for our home and automobile insurance needs. When speaking with Chris, and his staff, I found him very professional and personable. Chris took the time to explain our insurance options ensuring we were able to make the best decision for our families needs. I would recommend both Chris Brown and State Farm insurance to anyone that has insurance needs or has questions regarding their current insurance policies."
We responded:
"Thanks Bill! I appreciate you trusting us with your auto and home insurance. Especially that groovy green 1968 Lemans!! It’s great to have you and Jackie back in KY!"
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Thomas Jacobs

August 9, 2024

5  out of  5
rating by Thomas Jacobs
"Chris and his team are absolutely AMAZING....they are willing to go that extra mile to make sure any problems you may have are a taken care of in a timely manner! Their amount of care, compassion, and willingness to treat you like one of the family is second to none."
We responded:
"Thanks for those kind words, Thomas! It means a lot to hear you say them. We really appreciate your continued insurance business here, and your incredible service and sacrifice to our country when you were active duty. Thanks for everything! "
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Heather Pohlman-Baker

July 16, 2024

5  out of  5
rating by Heather Pohlman-Baker
"Worked with Allis, she was fantastic. And she managed to save me quite a bit of money per month. Looking forward to my new coverage"
We responded:
"Thank you, Heather! We're thrilled to hear you're satisfied with your auto and homeowners insurance. Your five-star review means a lot to us. We're always here to help!"
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Daryl Hickle

July 16, 2024

5  out of  5
rating by Daryl Hickle
"Saved nearly $200 a month on Vehicle, Renters, and business insurance! Get a quote from them."
We responded:
"Thank you for the five-star review, Daryl! We're delighted we could help you save on all your insurance needs. Your satisfaction is our priority. We're always here to assist you!"
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Jacquelyn Schneider

July 15, 2024

5  out of  5
rating by Jacquelyn Schneider
"I struggled with finding home insurance. Chris brown's team helped me find insurance, worked with me on every step of the process. 10 out of 10"
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Terry Mosteller

June 14, 2024

5  out of  5
rating by Terry Mosteller
"Best insurance agency ive dealt with Allison Frazier was a pleasure to deal with and she helped me tremendously prob best insurance agent out there"
We responded:
"Thanks, Terry! We love hearing feedback like yours, and really appreciate you taking the time to share your experience with our office. We look forward to serving your insurance needs for many years ahead!"
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Natalie McCoy

June 11, 2024

1  out of  5
rating by Natalie McCoy
"DO NOT USE THIS OFFICE!!! I had a policy for 6 months, then was going to turn 21 in the next 6 months. Obviously your rate goes down when that happens, so I requoted other places, it was 1,000 dollars less, while they wanted to give me a 50 dollar "discount". So I called, explaned the situation. They asked if I had a good driving history, I said yes because i have gotten no tickets or in any accidents. So they recommened the safe driving program. They said "due to your past driving history we can give this discount" I was fine with that until I was 21 because it was a couple hundred less. What I was NOT informed of was the program REQUIRES a tracker to be put ON MY CAR. I was NOT too happy with that. I don't want my movements tracked and I dont want my rate to go up if I "stop too hard" ( to AVOID an accident) or etc. Not only that, but my new policy was about 100 more for a 6 month premium, 15 dollars more a month. NOT what I was told. I would not recommend here. I would stay away at all costs. Luckily I was able to get out due to the new policy not having being started, can't say the same for anyone else so be careful out there with these SCAMMERS."
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Sean MacBride

June 6, 2024

5  out of  5
rating by Sean MacBride
"Allis did a great job with our new home and auto policies. She was attentive to our requests and prompt to make changes and suggestions. Happy to have her in our corner with State Farm."
We responded:
"So glad to hear Allis could help you out, Sean. Thanks for taking the time to let me know how she did!"
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Sarah Smith

June 6, 2024

5  out of  5
rating by Sarah Smith
"Always helpful."
We responded:
"Thank you for the five stars! I really appreciate your business and am glad we were able to help you out. "
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Kate Caradoc

May 21, 2024

5  out of  5
rating by Kate Caradoc
"The representative was one of the kindest people I’ve ever talked to over the phone! She was incredibly kind, knowledgeable, and was able to help with my issue instantly. She solved a not so great issue into a peaceful and QUICK resolution!"
We responded:
"Thank you for your kind words, Kate! We're thrilled you had a great experience and look forward to serving you again soon."
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Robin Stidham

May 10, 2024

5  out of  5
rating by Robin Stidham
"Highly recommend Chris Brown State Farm for your insurance needs. Allis saved me a ton of money and she was very pleasant to work with. Cheapest insurance I have EVER had! So glad I called and went with them. Best choice I’ve made! Allis was so helpful and understanding and made my weekend! You can’t go wrong here! Thanks again!!"
We responded:
"Robin-Thanks for the wonderful review! We're thrilled to hear that you're satisfied with our auto and homeowners insurance services. Our team is dedicated to providing top-notch coverage and support to our valued clients. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your trust in us!"
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Christina Robinson

March 29, 2024

5  out of  5
rating by Christina Robinson
"Thank you, Mr. Brown and team for making things quick and painless. I appreciated the knowledgeable conversation without the sales pitch. Not to mention - a better policy and lower price than anywhere else"
We responded:
"Christina, thanks for the five star review!We're glad you're happy with our auto and renter's insurance. Feel free to reach out with any questions. We appreciate your trust in us!"